Saturday, January 24, 2009
A TROUBLED DAY
The U-Verse system went down completely at about 5;30am. I finally messed around and got it back up for a while. Katy arrived about 7:45 am to give me a training session on learning about Blogs but we had to use someone else's internet connection. The system went up and down several times during the day. I tried everything I could think of to no avail. Finally about 4:45 pm I gave up and called U-Verse tech service and he worked with me and we rebooted the "Gateway" unit in the basement and also the TV receiver box on top of the TV. He also reset some options at his end of the line and we got the system up and running by 5:15 pm. I had to work thru my cell phone as everything was DOWN. When the system goes down you lose it all (Internet, TV, and the phone). You really get a feeling of isolation. I hope that is the end of the difficulties, but I have my fingers crossed. Time will tell.
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